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Home > Shipping & Billing Policy
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You can trust that your order will be quickly processed and safely delivered. We ship anywhere in the
United States and Canada via UPS. Our shipping charges are determined by the destination of your order.
Although most orders are processed and shipped within 24 hours please be aware that on some occasions it may take up to 3-5 business days to process and then ship. Please feel free to contact us at anytime if you have any questions. Please be aware that ElegantBeautyDirect.com only fulfils orders that pass industry standard address and CVV verification.
Shipping to Canada:
Damaged Product:
If you receive damaged product please notify us within the first 24 hours so we can handle the situation accordingly. Do not discard or use the damaged product as you may need to send it back to us. Product not accepted for replacement will be reshiped to customer at customer expense.
Contact Info:
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Questions?
Call us at 518-729-5500!
We are available to answer
your questions and take your order!
9am-5pm EST M-F

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